
Copilot in the ICB
Problem: System-wide operational calls in the System Coordination Centre, with the notes written up by hand afterwards.
What I did: Built a 125-line Copilot prompt over about fourteen rounds of refinement, and a shared prompt library for the team.
Result: The prompt became a second reader that checked the human notes, not a replacement for them. That turned out to be the useful version.
- Microsoft 365 Copilot
- Prompt design
- Adoption


